The Realm
Refunds
Where to ask, and what to bring.
This website sells nothing and takes no payments. Anything you have contributed went through our own support channels, and a question about it goes to staff.
How to ask
- Open a ticket in Discord rather than a direct message to a staff member.
- Include the date and the platform the payment went through.
- One ticket per issue, and confirm with staff before it closes.
What support does not entitle you to
Supporting the server buys no advantage in play, no whitelisted role and no exemption from the rulebook. A refund request is handled on its own merits, and neither affects nor is affected by anything about your character.